27 Package Theft Statistics & Trends You Must-Know in 2024
Package theft has become a major concern for businesses and consumers, particularly as the ecommerce market has grown in recent years.
But, how concerning is it for both businesses and consumers?
With that in mind, we’ll cover some key package theft statistics to provide a clearer picture of the current landscape. 📦📉.
Package Theft Statistics: Key numbers
- 44% of Americans have faced package theft, with 17% saying it happened in the last three months.
- Over 1.7 million packages are missing every single day.
- Package theft cost Americans $13.4 billion last year.
- On average, 235 million package thefts occur each year, according to our calculations from multiple reports.
- On average, stolen packages have a value of $112.30.
- 49 million Americans have had at least one package stolen in the past 12 months.
- 81% of those who had their packages stolen ended up getting a refund.
- Only 1 out of 7 package thefts actually gets reported to law enforcement.
Sources: (Valuepenguin, Forbes, Package Theft Annual Report by Security.org, Safewise, CRResearch)
Amazon Package Theft Statistics
Amazon package theft is a huge problem, hitting more people every year. Check out what the latest stats say about this troubling trend:
- 52% of Americans have had their Amazon packages stolen.
- Package theft increased by 40% the week following Prime Day.
Sources: (Fox News, SafeWise)
Holiday Package Theft Statistics
Package theft goes way up after Black Friday and Cyber Monday, affecting a lot of people. Here’s what the stats show about holiday package theft:
- 66% of people expect package theft to spike post-Black Friday and Cyber Monday.
- 1 in 10 people have had their packages stolen during the holidays.
- 37% of people know someone who’s had a package stolen during the holidays.
Sources: (Captial One Shopping, CRResearch)
Package Theft by Carrier
Package theft is a growing issue hitting different carriers, from Amazon to grocery deliveries. Here’s a look at how each service is affected:
- 55.5% of package theft reports involve Amazon deliveries.
- 23.5% of package theft reports are about USPS deliveries.
- UPS deliveries make up 22.6% of package theft reports.
- 25.4% of package theft victims reported losing a FedEx package.
- 12.0% of package theft victims had a grocery delivery stolen.
- 3.2% had their Hello Fresh deliveries stolen.
Source: (SafeWise)
Recovering package theft loss
Handling package theft means getting replacements, refunds, or even catching the thief. Here’s a breakdown of how people usually recover their lost packages:
- 47% got a replacement item from the seller.
- 37% of customers got a refund from the seller.
- 15% of people were refunded by the carrier who delivered the package.
- 6% said they got their package back from the thief.
Source: (SafeWise)
Package Theft Prevention Statistics
Package theft is a big issue, and a lot of people are taking action after getting their stuff stolen. Here’s what they’re doing to prevent it:
- Nearly 8 in 10 said they added some deterrent or preventive measure after having a package stolen.
- 35% of people reached out to neighbors after having a package stolen.
- 35% of people started making arrangements for delivery people to leave packages in a discreet location after a package theft.
- 23% of people added a security system or camera after experiencing package theft.
Source: (SafeWise)